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Warranty

Touch to Cart provides a warranty period for all branded products. Products which is eligible for warranty will be included on the product page. For products without warranties, no warranty details will be mentioned. Please contact us to check the warranty eligibility of the product before placing an order.

Types of warranties provided on Touch to Cart, TouchtoCart.lk for products

7 Days Checking Warranty

  • The product is eligible for a period of 7 Days from the purchase/delivery date.
  • Warranty includes only manufacturing defects
  • Warranty does not include physical or liquid damage
  • Warranty cannot be transferred to third party
  • Product will be repaired or replaced depending on the defect
  • Customer are requested to contact our customer service to claim the warranty.
  • Warranty claim will take at least 7 working days.

3 Months Warranty

  • The product is eligible for a period of 3 Months from the purchase/delivery date.
  • Warranty includes only for manufacturing defects
  • Warranty does not include physical or liquid damage
  • Warranty cannot be transferred to third party
  • Product will be repaired or replaced depending on the defect
  • Customer are requested to contact our customer service to claim the warranty.
  • Warranty claim will take at least 21 working days

6 Month Warranty

  • The product is eligible for a period of 6 Months from the purchase/delivery date.
  • Warranty includes only for manufacturing defects
  • Warranty does not include physical or liquid damage
  • Warranty cannot be transferred to third party
  • Product will be repaired or replaced depending on the defect
  • Customer are requested to contact our customer service to claim the warranty.
  • Warranty claim will take at least 21 working days.

1 Year AppleCare (International)

  • The product is eligible for a period on 1 Year from the purchase/delivery date as per Apple Inc.
  • Warranty includes only for manufacture defects
  • Warranty does not include physical or liquid damage
  • Warranty cannot be transferred to third party
  • Defected product will be sent to the nearest Apple Store (Singapore, Dubai) to claim the warranty.
  • Customer should bear the courier charges/other charges incurred to claim the product.
  • Warranty claim will take at least 40 working days (Due to the pandemic – COVID19)